Multi-state Professional Services Firm:
"We were ignoring the fact that our old business model was not working and were having difficulty changing our culture. As outsiders with a healthy supply of credibility and experience, we trusted their recommendations and appreciate the coaching we receive to keep us on track. In fact, they are tough on us, but given the economy, our situation would have been dire had we not made the decision to work with Smith & Gesteland and implement changes we knew we needed to make. We've seen dramatic improvements at our firm.
A significant manufacturer with five operating divisions was experiencing disappointing profitability and also less than optimal execution by its managers. We recommended several low-risk changes such as segmenting the business and product simplification. The 80/20 process was also instrumental in changing the DNA of the company's leadership.
Simplify
Simplify your customers and products and you've unlocked the door to reduced cost and increased profitability. We show you which products/services/customers are good for your business, and which cost you money. We teach you product line simplification, customer differentiation and B to A sales strategies that will have you hunting whales instead of minnows.
Focus
Are you effective or efficient? Are you doing the right things or doing things right? We'll give you tools to allocate your limited resources where you will get the most return on your investment and then instill discipline that will change your business culture to one of accountability and high performance. Our 80/20 tools bring clarity, and clarity begets vision.
Profit
You've earned it, now all you've got to do is keep it. Reduce the risk of losing high volume customers by creating "raving fans." Price products and services appropriately. Start driving your business instead of being driven by the economy and your competition. Transform yourself.
We can help. Let's get started
Check out our Testimonials and Case Studies to see if our clients have faced the same issues you struggle with.
NEW - IBtv stopped by an 80/20 seminar recently to interview Anita Matcha and a client.